Went in for an oil change which was done. We were told we needed to replace front brakes on my Buick Enclave, which we did by another mechanic . They DID need replacement as what your dealership said. My car was thoroughly checked out after installing the new front brakes and was determined that no other work needed to be addressed at this time. Thank you.
Doug P.PRAIRIE DU SAC,WI
Thanks for the feedback. What you are referring to is that we recommended rear upper control arm bushings which your other mechanic did not determine as bad as well as needing the front brakes. I left you a voice mail encouraging you to bring the car in so we can show you the worn parts. The suspension can’t hang when inspecting these. The weight of the suspension will not allow you to see the play in the bushings. The mechanic that did your brakes does not know how to check the suspension components correctly. Whether you fix it with us or with someone else I feel it would be in your best interest for us to show you the wear so you get it fixed before it becomes an issue, tire were, clunking or handling. There would be no charges and no expectations on our part, I just want you to be aware of the state of your car. Thanks again for the feedback.
Fixed Operations Manager